Safety
Reporting & Moderation
Last updated May 1, 2026. How to report content or users on Betcha, how reports are reviewed, and what outcomes look like.
How to report content or a user
In-app: open the menu on any comment and tap “Report.” Choose a reason — Spam, Abuse or hate speech, Harassment or bullying, or Something else — and add optional context. The report is recorded and reaches the Betcha team. You can also block any user from that same menu, which immediately hides their content from your view. By email: team@betcha.social. Use email for anything that does not fit the in-app categories, including suspected child-safety issues, threats of violence, account compromise, impersonation outside a single comment, and law-enforcement requests.
What to include
A useful report includes: what you saw, where you saw it (group, market, or comment), and any relevant context. For email reports, screenshots, the URL of the bet or group, and the username of the account involved help us act faster. You do not have to provide proof to file a report — we will investigate.
How reports are reviewed
Reports are reviewed by the Betcha team. We look at the reported content, the surrounding context, the reporting user’s history, and any prior reports against the responsible account. We may contact the reporter or the responsible user for additional information. Decisions are made by humans; Betcha does not delegate moderation decisions to automated systems.
Response times
Our target first-response time is 24 hours for safety-critical reports (child safety, credible threats of violence, ongoing harassment) and 72 hours for all other reports. Action — content removal, account suspension, or dismissal — typically follows within the same window. We are a small team and do not guarantee response times outside of those targets, but safety-critical reports are always prioritized.
Outcomes
Possible outcomes include: no action (the content does not violate our policies), content removal, a warning to the responsible user, a temporary suspension, or a permanent ban. Severe violations result in immediate permanent bans without warning. We do not publish individual moderation decisions, but the reporter is notified when their report is acted on.
Reporting to authorities
Apparent child sexual abuse material (CSAM) is reported to the National Center for Missing & Exploited Children (NCMEC) CyberTipline as required under U.S. law (18 U.S.C. § 2258A) and to equivalent national authorities in other jurisdictions. We cooperate with valid legal process and law-enforcement requests, and we may preserve relevant evidence in connection with an investigation. See our Child Safety Standards for full detail.
False or abusive reports
The report tool exists to keep the platform safe. Filing reports in bad faith — to harass another user, to gain an advantage in a bet, or to overwhelm the moderation queue — is itself a violation of our Community Guidelines and can result in restrictions on the reporting account.
Contact
Reports and questions can be sent to team@betcha.social.